“It sounded really good on paper. In reality, I found it pretty dull.”

Image of Louise Plummer
From Charity to Expeditions

After a shift to a different role didn't pan out, Louise Plummer took some time out to clarify what she really wanted from work. Through connecting with others, she found a new, more fulfilling career. Here's her story.

What work were you doing previously?

Initially I worked in Professional Services marketing in the City for 15 years.

After I took redundancy I worked in fundraising for a local hospice for five years which involved working with local school children. During Covid I took a temporary role at a big sixth form college and then made a ‘shift’ to a small local community focused charity (it was the wrong shift!). 

What are you doing now?

I'm an expedition manager for a small student expedition company.

Why did you change?

I’m an avid traveller (I’d travelled for two years after uni and took two x four month career breaks in my late twenties and early thirties to travel). 

I’d always liked the idea of working in the travel industry but didn’t know what. I’d also wanted to work with young people for a while and wondered how I could combine the two. I also loved presenting and training people, so wondered how I could bring this into a role too.

When was the moment you decided to make the change?

After making the (wrong!) shift to a local community charity, that didn’t resonate with me at all.

I just did eight months there. I left and took six months out to really focus on my shift, and to explore how I could combine travel and working with young people.

Are you happy with the change?

Absolutely.

Even from the job interview, when I first walked into the office it was just how I imagined I wanted my ideal job to be, with the office having a field on one side and lots of plants everywhere!

I get to travel with my work (I’ll be going to India for work at the end of this year), it isn’t a usual nine to five and I have flexibility to work from home some days.

I work with like minded people who are all passionate about travel, and I work with young people (age 13-18) running workshops in schools which I love. This really plays to my key skills. 

It’s like a Client Relationship Manager role so I also work closely with school staff (such as deputy heads, heads of department) and I love building client relationships so again, this really plays to my strengths. 

The hours can be long (with travel all over the UK and having to run evening meetings at school), sometimes there is weekend work but ultimately I enjoy it and it balances out as I can take a bit of time back on other days.

What do you miss and what don't you miss?

As we work with schools and have to be around to work in our Operations Room when school groups are on expeditions, I miss not being able to take holiday at certain times of the year.

This can be restrictive given I have my own family too.

How did you go about making the shift?

I did many many informational interviews! 

I also spent time doing lots of walking to try and figure things out. Turns out I’m now training for a walking guide qualification (as part of my role) so I knew there was a reason!

I volunteered with a young adventure charity. I researched all the small travel companies I liked the look of and through this came across a number of companies that offered youth adventure travel so I decided to focus on this. 

It was through one of my informational interviews that I had a chat with a Sales Director at a small youth expedition company and she took time to talk me through potential roles my skills and experience would be a fit for. 

As it is, I kept in touch with her over four months and she’s now my manager! She contacted me early last year to tell me they were recruiting. I applied and got the role.

Like buses, two other similar roles came along at the same time which I’d also applied for. The company I work for now was definitely the best fit for me and is based locally.

What didn’t go well? What wrong turns did you take?

When I took a ‘wrong’ job with the local charity.

It sounded really good on paper. In reality, it wasn’t dynamic, the people, although nice, were not inspiring or like-minded and I found it pretty dull. 

But at least I’d tried it out and realised it just wasn’t for me. Sometimes I think it’s just as important to rule things out.

How did you handle your finances to make your shift possible?

I was lucky that financially I was able to take six months out.

I’d saved a bit but also have my husband to support me financially.

What was the most difficult thing about changing?

Working out what it was I actually wanted to do. 

It’s taken me years but I’ve finally got there, at 50! It’s never too late.

What help did you get?

Support from Careeershifters, the support of a couple of people specifically who I met through the Career Change Launch Pad and post-course support, and help from friends and people I knew. 

I asked anyone and everyone I met for connections, introductions etc.

What have you learnt in the process?

To take action, no matter how small!

Reach out to people, talk to people. Definitely don’t do it alone.

If you don’t ask, you don’t get (informational interviews etc).

Trying things out and speaking to people is just as helpful if you’re ruling things out.

What do you wish you'd done differently?

I wish I’d done this ten years ago.

But I probably wouldn’t have been able to do this job then, as my son was younger and I wouldn’t have wanted to be away travelling with work.

What would you advise others to do in the same situation?

When it feels too much and overwhelming, or you’re not making any progress, take a break for a few weeks (creativity comes when you have the headspace, not when you're overwhelmed/overworked).

Celebrate the small wins. Be kind to yourself and show yourself compassion.

If you feel stuck, you have to move your body to move your mind. When I took the time out from the job that hadn’t worked out, I went out walking every day with no distractions.

Rather than listen to podcasts etc like I used to do, I just walked to be alone with my thoughts. Creative things and ideas would come to me, or I’d make notes about things I wanted to follow up on etc.

Personally, I found having another challenge to focus on helpful (e.g. I trained to walk the South Downs way, 100 miles, and did this over five days). I still find this helpful even post-shift.

Approach people in the areas you’re exploring. The worst they can do is ignore your email (which I had plenty of!), but often people will get back to you and are happy to help.

Be persistent. The lady who is now my boss, I hadn’t heard from her for a while so I just wrote a really honest email (without trying to sound too desperate).

I offered my services to come in to experience the company, even if I was filing etc. She finally came back to me to tell me they were recruiting!

Louise took part in our Career Change Launch Pad. If you're ready to join a group of bright, motivated career changers on a structured programme to help you find more fulfilling work, you can find out more here.

What lessons could you take from Louise's story to use in your own career change? Let us know in the comments below.

Plus, if you know someone who's made a successful shift into work they love, we'd love to hear from you. Drop us a line at [email protected]. and you could win a £25 / $35 voucher in our monthly draw.